The rise and potential of large language model based agents: a survey
In this article, we conduct a comprehensive survey on LLM-based agents, covering their construction frameworks, application scenarios, and the exploration of societies built upon LLM-based agents. We also conclude some potential future directions and open problems in this flourishing field.
Artificial intelligence: an overview of research trends and future directions
This study aims to offer an overview of hospitality and tourism research on artificial intelligence (AI) and its impact on the industry. More specifically, this study examines hospitality and tourism AI research trends in hospitality and tourism customer service experience creation and delivery, service failure and recovery, human resources and organizational behavior. Based on the review, this study identifies the challenges and opportunities and provides directions for future studies.